Shipping policy
Processing Time
- Orders are processed within 3–7 business days (excluding weekends and holidays)
- Custom orders may take longer depending on the design
Shipping Time
- Standard shipping takes 3–7 business days after processing
- You will receive a tracking number once your order ships
Digital Product Delivery
- Digital items are delivered instantly via download or email
- No physical product will be shipped
Shipping Delays
325 Harmony is not responsible for delays caused by:
- Postal carriers
- Weather conditions
- Incorrect addresses entered at checkout
Lost or Stolen Packages
Once a package is marked as delivered, 325 Harmony is not responsible for lost or stolen items.
Please contact your local carrier to file a claim.
Incorrect Address
If an incorrect shipping address is provided:
- We are not responsible for the delivery
- Additional fees may apply for reshipping